Your average physician’s office cannot accommodate the needs of the 2000+ patients that they have per doctor in the normal day.  If the doctor is full or not in the office that day, they will often either recommend that you come in and see a non-physician practitioner or go to the local urgent care where you can walk-in anytime you need it.

At Direct Primary Care practices, like Balanced Physician Care, we do our best to be available to our members when you need it.  24/7, 365 days a year we can be sure to get back to you when you have an urgent need.  Our members email or call our after-hours phone number when they have an urgent concern and they hear back from their doctor directly within hours (and usually within minutes!).  When scheduling allows and the need requires an in-person assessment or treatment, their doctor directly schedules them to come in for what they need. 

We keep our panel of patients to under 600 patients with 2 providers, unlike the national average in a regular Fee-For-Service practice of 1000s per provider.  This lets us be sure we can offer what we’re recommending to patients without long wait times on hold with a receptionist.  We call, email, or message our members back directly and we arrange their urgent visit when needed.  We can also handle many urgent requests remotely (i.e. that annoying UTI is back and you need the antibiotic again - you don’t have to have a visit!).  

To find out more about how direct our care works and how Balanced Physician Care practices it, give us a call at 904-930-4774